top of page

Privacy Policy

The Oasis to Zen Privacy Policy ensures your personal and payment information is handled with the utmost care and security. It outlines how data is collected, used, and protected, emphasizing trust and transparency. The policy also includes clear guidelines on cancellations, late arrivals, and maintaining a serene spa atmosphere, ensuring a smooth and relaxing experience for all clients. For any questions or concerns, clients are encouraged to reach out to the Oasis to Zen team directly.

Las Vegas Nevada Spa Reiki Transformation Relax Mind Body

Effective Date: December 01, 2024 

At Oasis to Zen, your trust is our priority. We are committed to protecting your personal information and ensuring you have a safe and serene experience with us. Below, we outline how your data is collected, used, and safeguarded, alongside our policies for appointments, cancellations, and more.

 

1. Information We Collect

We collect the following types of information:

  • Personal Details: Name, email address, phone number, and mailing address when you schedule an appointment or sign up for our services.

  • Payment Information: Securely processed through our payment gateway.

  • Usage Data: Analytics about your interactions with our website and social media platforms to improve user experience.

 

2. How We Use Your Information

Your information is used to:

  • Schedule and confirm appointments.

  • Process payments and send reminders.

  • Communicate updates, promotions, and newsletters (only with your consent).

  • Enhance our website, services, and customer experience.

3. Appointment, Cancellation, and Late Policies

Your business and support mean the world to us. To maintain a seamless experience for all clients, we kindly ask that you adhere to the following:

 
Cancellations and Rescheduling
  • Provide 24-hour notice for cancellations or rescheduling.

  • Cancellations made less than 24 hours before the appointment will incur a 50% charge of the booked service.

  • Failure to show up for your appointment ("No Show") will result in a 100% charge of the service amount.

Late Arrivals
  • Late arrivals may lead to a shortened session to accommodate subsequent clients.

  • The full session cost will still apply, regardless of the treatment length.

 

4. Children Policy

To ensure a tranquil spa environment:

  • Children under the age of 12 should not accompany you unless they have a scheduled appointment.

  • Supervised children must respect the spa’s relaxing atmosphere.

  • Electronics like iPads are discouraged to maintain serenity for all clients.

 

5. Data Protection

We employ advanced encryption and security measures to protect your personal and payment information. Our booking system uses industry-standard safeguards to keep your data private and secure.

 

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of promotional communications.

  • Withdraw your consent to data collection at any time by contacting us.

 

7. Cookies and Website Tracking

We use cookies to enhance your browsing experience. You can manage cookies via your browser settings.

 

8. Changes to this Policy

Oasis to Zen reserves the right to update this Privacy Policy as needed. Changes will be posted on this page with the revised effective date.

We are grateful for your understanding and cooperation.

Thank you for being part of our community—we look forward to serving you!

Contact Us

For questions or concerns regarding your privacy, appointments, or our policies, please contact: Oasis to Zen
Email: cheri@oasistozen.com

Phone: +1 702-491-6035

bottom of page